Captain D’s CEO on revamping menu, customer service

Chain to add more portable and healthful items

One month after taking charge at Captain D’s, new president and chief executive Phil Greifeld said he has identified several operational adjustments that will help return the quick-serve seafood chain to its former days as one of the segment’s sales leaders.

Greifeld told Nation’s Restaurant News that a menu overhaul featuring more portable and healthful items and an increased focus on improving hospitality and speed of service are crucial to growing t

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